To give clients the assistance they need, our Technical Assistance Department provides excellent after sales support while our Maintenance & Service Department is available 24 hours a day to handle regular and emergency maintenance services.
With years of experience and expertise in generator manufacturing, Safesidepower is well-equipped to provide the most advanced technical solutions to meet clients’ specific demands for quality, cost-effective, powerful and reliable power generator solutions.
Safesidepower’s quick response time and ready supply of genuine spare parts ensure clients’ gensets are up and running in no time. This assures reduced downtime and seamless power throughout unforeseen circumstances that may arise.
To offer clients the best experience of Safesidepower’s generator sets, we also provide in-house training on operating and maintaining MACHT Generator sets at Safesidepower’s training centre based in our Bukit Kemuning headquarters.
Safesidepower’s 16,000 sqft headquarter and factory is located in Bukit Kemuning, Shah Alam, Selangor Darul Ehsan, Malaysia. All manufacturing processes are carried out on-site at our factory’s facilities.
Remote monitoring systems have been set up to ensure and improve the load testing quality on Safesidepower’s products. Digitized testing reports are also printed out upon the completion of load testing.
Safesidepower’s team of experienced engineers perform fabrication and assembly of gensets within our factory’s fully-facilitated workshop. Customers are also welcome to observe how generators function through our high-end monitoring system at our workshop.
Safesidepower has a dedicated testing bay at our factory to ensure the best testing facility. Customers are able to view every single testing parameter in a separate room while the generator is being tested inside the bay.